Why is signal presence in Dante Director not showing for a device?

Signal presence will show in Dante Director for the below Dante platforms:

Platform Minimum Firmware Version

Ultimo All

UltimoX All

Brooklyn 2 4.2.8.x

Broadway 4.2.9.x

Brooklyn 3 4.2.9.x

IP Core Zync 7000 4.2.7

IP Core Ultrascale + 4.2.7

ProS1 All

Dante Embedded Platform All

AV-H (audio) All

AV-A (audio) All

AV-Ultra (audio) All

IP Core Artix-7 (Skye HC) 4.2.0 (March 2025)

IP Core (Summit HC) Mid 2025

Note: Signal presence is not available for video subscriptions.